Dateline: Vancouver, BC September 24th,2011

Who could believe that a local pub had to sell 2,333 more pints of beer a year? Just to cover the wasted money going to Telus every month for services they didn't even have!
A simple call to me from their manager ended a cash drain that lasted since 1985! And they didn't even realize it. Now with flexlines and a new phone system going in next month, beer profits will be pouring into their bank account and not Telus.

Dateline: Vancouver BC
While RIM is not another Nortel- there is no suffocating debt- management is seeing their company pull a Thelma and Louise. Wow how fast things change.

Dateline: Vancouver, BC
September 19,2010

As most businesses are under 20 employees in Canada, and a greater number of those in the 1-5 person category, it's not surprising that large business finds a great percentage of their revenue stream comes this sector. The many supporting the few. Though it is interesting to note that technology has allowed better, more competitive services to be offered by smaller businesses. Business Telecommunications is a good example. TMSI returning millions to small businesses by delivering a better service for less. www.tmsi.ca

It seems that this is tough all around out there.
Another one of my customers is up for renewal on a three year contract for their telephone lines at just over $500 a month. The phone company wants to renew them for another three years and guess what, no rate reduction! So my client asks me to do a flex audit and we reduced their line cost by 47%! I wish I could get the word out to more businesses faster.

Why your next Disaster may be your last.

During catastrophic events like earthquakes or tsunamis, telecommunications service often fails as a result of overwhelming demand, infrastructure collapse or power failures. But ImpreMedia, the nation's leading Hispanic media company, did not lose connectivity during a recent earthquake near its Los Angeles office.
Bob Mason, CTO, attributes ImpreMedia's ability to emerge from the earthquake scratch-free, technologically speaking, to the company's implementation of Avaya's IP Office solution. The hybrid system, Mason says, gives ImpreMedia the "best of both worlds" solution it needs -- the benefits of IP telephony and unified communications with the redundancy to keep the entire network afloat in the event of a natural disaster.
ImpreMedia evaluated many vendor solutions, from traditional phone systems to 100% VoIP implementations, and found that IP Office provided the unique hybrid system that served its needs perfectly. "If the wide area network were to fail between locales, the system would continue to operate," Mason said. "It provides survivability within a multi-site organization."
ImpreMedia is indeed geographically dispersed, with offices not only in Los Angeles but in Chicago and New York City, a setup that added to the necessity of employing a communications solution with call center capability that was cost-effective yet easy to monitor and manage. With Avaya's IP Office solution configured by Converged Communication Systems, ImpreMedia is able to centrally host all of its unified communications technologies from the corporate office. Having a centrally located solution allows implementation of corporate standards that drive costs down and provide ease of use for employees.
"We also needed to find a system that fit our market scale," Mason said. "We struggled to find a system with enterprise services for SMBs that also had an attractive price point and true unified communications capabilities."
The company was not just looking inward to alleviate communications problems; it wanted to find a way to improve customer service and interactions across the board. The call center capabilities of the IP Office solution provided just that -- ease of use for call center employees and better customer service capabilities. ImpreMedia's call center now has greater visibility, and managers can analyze performance data in real time, providing immediate solutions should any problems arise. In monitoring the number of dead and lost calls in the call center, Mason noted that the number of such calls has decreased to almost zero.
ImpreMedia also wanted key employees to be productive while mobile or remote. Now, employees with Avaya IP phones can have their incoming calls routed directly to their mobile devices if they choose, and they can transfer calls back to their desk phones when they return to the office. These capabilities have ensured that customer service standards do not suffer just because an employee is away from his desk.
In simplifying its communications, ImpreMedia has received tremendously positive feedback from employees, who laud the system's ease of use. Managers can also remotely monitor call traffic and appropriately allocate work to employees.
"We are now able to make more intelligent decisions regarding how many agents should be involved on inbound and outbound calls," Mason said. "Our managers now have access to accurate intelligence data in real time, allowing us to more efficiently allocate our resources."
For ImpreMedia, implementing Avaya's IP Office provided a solution that is not only safe but reliable. The company enjoys all the benefits of IP telephony -- such as four-digit calling, call transfer and SIP trunking -- but with the added stability of a hybrid system. Since implementing the solution, ImpreMedia has improved its customer service capabilities and increased employee productivity across the board. The company has also managed to reap a multitude of benefits while adhering to its budget.
Mason concluded: "If you find a solution that is reasonably priced and improves your customer service capabilities -- well, that just says it all."

Hybrid IP telephony solution essential to network disaster recovery

SearchUnifiedCommunications.com

FORWARD BY TOM MACDONALD, TMSI VANCOUVER BC

I would also add that ACTIVE disaster recovery is what we can do very well indeed.  We set up our clients in such a way that should the "last mile" of the client's connection fail for any reason, our NOC detects the failure point and activates an automatic re-routing of all inbound calls to a client designation point.  It could be a voicemail box, or another branch office. It could be our own answering services or a users mobile phone.

Why your next disaster may be your last http://ping.fm/oQ0Vy

Dateline vancouver, bc
Business owners always are looking for ways to lower operating costs. Telecom is a big one to reduce but without reducing the resources effectiveness. They don't know how to do.

But we do.

We are lowering businesses telecom line costs by 30-50% per month routinely.

Its not easy for us- but we made it easy for business. Just call me (Tom) for a FlexAudit of your business phone bill.

When is the last time THAT happened? Probably never.

Is it too early to start lowering telecom costs?

Find out what one business manager thought.

Www.tmsi.ca

Have you heard about our iphone business line app? iFlexCall!

Dateline: Vancouver, BC. TMSI.
Great Article that shows a new Paradigm shift in Telecom Technology....again.
http://ping.fm/wQMzy

Date line Vancouver British Columbia Canada

Dateline: Vancouver, BC
TMSI has succeeded in working inside Google's SEO playbook. We are now top ranked on the first page of Google with our desired geo-location and keywords of business phone systems and Nortel service and repair! Now the refining and testing begins.

Really? Do businesses want to dump the desk phone for a softphone?
Michael Brandenburg, Technical Editor for SearchUnifiedCommunications.com writes. "Plenty of vendors tell unified communications managers that it's time to throw their wired desk phones in the trash, whether it's Microsoft and IBM pushing softphone applications on laptops or mobile carriers advocating smartphones. Ditching the desk phone is tempting, but is anyone really doing it?"

"Although our desktops are stable, I don't think we're ready to take the leap to having both voice and data on one device, except in specific applications like road warriors," said Steve Brescia, manager of ITS enterprise architecture for New Jersey-based American Water.

Check out out response at www.tmsi.ca

Fuel is rising, food, energy! All going up. My Company has continually lowered costs! How? For over 3 years-90% of our client base has been digitally accessible, resulting in 70% less physical sites visits! Less fuel, lower costs.
We help Nortel system users attain this level of Flex-ability
Tom. 604.571.6405

"It's not state-of-the-art it's state of the heart." My industry high technology telecommunications requires a good story to be told to reach people. A compelling story that teaches people how to communicate better, faster, cheaper and how to work with companies like mine to make that story their story too. Tom

We just successfully completed another installation of flexlines for client in Whistler. Garibaldi Mortgage company in Whistler helps puts clients together with homes through providing cost-effective mortgages.
Communications was paramount for Doug and Carrollyn and their Phone Bill reflected that before we came along. TMSi Telephony Managed Solutions analyzed their phone bill and determined that we could reduce their telecommunications cost in the order of $15,000 or more per year very easily and without losing their phone numbers.

Garibaldi mortgage was one of our first companies in Whistler so it did take a while for us to build the infrastructure to accommodate this company. But now the road has been paid to save additional companies in Whistler including many of our customers already there even more money on their telecommunications costs.

How come we're not saving YOU money?

It appears as if metering the Internet in Canada is temporarily on hold!
Enough people registered their complaint against this strategy by the large Internet service providers and we're successful for the time being Well done Canada!

The economy has started to grow again! But not everybody's enjoying the success in our era, did you get left behind in this new economy? If you did and you're looking to save money. Please visit our website and save tens of thousands of dollars like dozens of our customers have already on their business telephone lines
Www.flexlines.ca

With the economy starting to improve it's really important if you're adding Telephone lines ,contact us first and order flexlines but more importantly whatever you do don't find him all day your contract with the phone company because you're tied in to higher rates

Visit flexlines.ca

ANOTHER CHANCE TO SAVE THE INTERNET

 The CRTC just announced they will reexamine metered billing practices. They are seeking public input right now! This is a huge opportunity to stop Internet metering, and to ensure Canadians have access to an unlimited Internet.

Please take a moment to send the CRTC a message here: http://openmedia.ca/crtc

OpenMedia.ca asked Canadians to send Ottawa a message about Internet metering, and wow did you ever respond – over 420,000 signed the petition!

The CRTC's move to review the imposition of billing practices through a public process is in direct response to our petition - they even cited the "public outcry". 

At the same time, we all know a Big Telecom-friendly compromise is being pushed behind closed doors.  To avoid another industry crafted solution we urgently need to send a message to the CRTC HERE.

We must sway the CRTC now to make our previous victories stick. If we don't convince the CRTC, all could be lost - all Internet users could face a metered Internet and pay up $4 per gigabyte! 

We’ve already moved politics in Canada and made it easy for politicians to champion the Internet. Let’s force the CRTC to do the same. 

http://openmedia.ca/crtc

We’ve come this far, let’s not stop now, 

~ The OpenMedia.ca team

Support this campaign by making a small donation to our Stop the Meter Fund at: http://openmedia.ca/drive (this donation will cost you a lot less than UBB)

SOURCES:

Strombo Talks Internet Metering

http://openmedia.ca/strombo

Vancouver Sun - How B.C. activists fought off the Internet billing plan

http://www.vancouversun.com/technology/activists+fought+Internet+billing+plan/4222362/story.html

Georgia Straight - Geek Speak: Lindsey Pinto, OpenMedia.ca

http://www.straight.com/article-373231/vancouver/geek-speak-lindsey-pinto-openmediaca

Globe And Mail - A metered Internet is a regulatory failure

http://www.theglobeandmail.com/news/opinions/opinion/a-metered-internet-is-a-regulatory-failure/article1881250

Canadians Just Became World's Biggest Internet Losers

http://thetyee.ca/Mediacheck/2011/01/26/InternetLosers/

TorrentFreak - Massive Protest Against Canadian Bandwidth Caps

http://torrentfreak.com/canadian-bandwidth-caps-110131/

CBC Visits OpenMedia.ca

http://www.youtube.com/watch?v=UZSq5Gh0uo8

 OpenMedia.ca

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Like Don McLean's famous song the day the music died yesterday was the day the Internet died in Canada

Well it's 2011. Once again there will be more heartache and happiness than one can imagine in the next 12 months.

FlexPost DateLine: Vancouver,BC
One of my resolutions for sure is to return at least $150,000 this year to small business bank accounts this year. At the expense of BIG business bank accounts.

Do not weep for them. Here is why. www.tmsi.ca

Customers are scrambling since the well distributed Norstar phone system for small businesses was discontinued in October.  Samsung offficeServ 7030 is a great fit.   Tom. TMSI

TMSI helps Nortel business phone users get out of telecom jail.

Did you get caught?

DID YOU GET CAUGHT?

Most businesses expect to be around for several years if not decades. So signing up with Telus for a long term auto- renewable business voice services contract is a good move- right?

To find out how the signature on that contract instantly sealed your fate to losing a two thousand dollars click my video here. Www.tmsi.ca

Here is a good white paper on IP Telephony. The galaxy I come from. I can get that two thousand dollars back for you.

http://ping.fm/vjvXy

Nortel business phone users can be helped.

Enjoy the snow!
Tom

Location:8 Ave,New Westminster,Canada