TMSI helps Nortel business phone users get out of telecom jail.

Did you get caught?

DID YOU GET CAUGHT?

Most businesses expect to be around for several years if not decades. So signing up with Telus for a long term auto- renewable business voice services contract is a good move- right?

To find out how the signature on that contract instantly sealed your fate to losing a two thousand dollars click my video here. Www.tmsi.ca

Here is a good white paper on IP Telephony. The galaxy I come from. I can get that two thousand dollars back for you.

http://ping.fm/vjvXy

Nortel business phone users can be helped.

Enjoy the snow!
Tom

Location:8 Ave,New Westminster,Canada

Watch out Canada! Days of open internet access may be OVER unless you do SOMETHING!

Data providers want to bill according to how much and what kind of data you want to access.

The metering is just the beginning, they will then apply metering profiles to the TYPE of internet traffic and have tiered rates. And then they will force you to take basic levels to get to the service you really want.

My example could be like this:

So you want to download.....

General Surfing, Mandatory Basic Service $19.99 per month

Movies Tier 1 Add $12.99 per month

Music Tier2, Add $2.99 per month

GAMING Tier3, Add $9.99 per month

VoIP-Tier4, Add $4.99 per month

Porn-Tier 5, Add $19.99 per month

Gambling-Tier 6, Add $19.99 per month

Universities, Education, Tier 7, Add $2.99 per month

Corporate sites, Tier 9. Add $2.99 per month

Total per month......$ 83.92 per month plus taxes and Government Fees. so... $100



hmmm, sort of like subscription cable TV!

If you want this, then DO NOT post your concern on http://act.ly/2kw otherwise let'em know what you think.

The CRTC, Canada’s media conscience, has decided to allow Bell Canada, Rogers, Shaw more access to your pocketbook!

Watch out Canada!  Days of open internet access may be over unless you do SOMETHING!
Data providers want to bill according to how much and what kind of data you want to access.

The metering is just the beginning, they will then apply metering profiles to the TYPE of internet traffic and have tiered rates.  And then they will force you to take basic levels to get to the service you really want.
My example would be like this:
So you want to download.....
General Surfing, Mandatory Basic Service $19.99 per month
Movies Tier 1  Add $12.99 per month
Music Tier2,                             Add $2.99 per month
GAMING Tier3,                      Add $9.99 per month
VoIP-Tier4,                             Add $4.99 per month
Porn-Tier 5,                             Add $19.99 per month
Gambling-Tier 6,                      Add $19.99 per month
Universities, Education, Tier 7, Add $2.99 per month
Corporate sites, Tier 9.            Add $2.99 per month
Total per month......$ 83.92 per month plus taxes and Government Fees. so... $100

hmmm, sort of like subscription cable TV! 

If you want this, then DO NOT post your concern on http://act.ly/2kw  otherwise let'em know what you think.

AVAYA / Nortel and Samsung Telecom players are hyping the heck out of it. Presence!

What the hell is Presence and what does it mean to me or my competition?
I think its the classic "built it and they will come" scenario.  Users don't know what they don't know, and having been in the telecom business for 25 years this year, I have seen AVAYA push technology to us the Dealers and we then have to push it to the clients.  Its a continual education process to the end user.
I mean look at it from a manufacturer's point of view.... you have 50 engineers on the payroll,  they have to continually design and perfect new technological innovations to maintain or increase market share.  So they have a users group that come up with wish lists - I've been on those groups - and the executive decides if  it should dedicate resources to it.   Once they do, marketing has to sell the damn stuff. 
Some of it dies, some carries on....  for instance remember the breakthrough technology back in 1990's called Bluetooth.  The manufacturers hyped the hell out of it and we tried to sell it but it languished for ten or more years.  Now everyone has blue tooth technology on their bodies somewhere. 
Same with ISDN.  ( we nicknamed it I Still Don't Know)  Well, only years later did it have its heyday.   Now SIP technology (my current passion) is supplanting that.  Same with Fax technology as well.  I remember saying "What the hell are we going to do with a $5,000 "facsimile" device?" 
To sum up, presence is still new and manufacturers are hyping the hell out of it. We as Dealers, for like AVAYA and Samsung, have to educate ourselves, and then the End User. 
What will kick this into hi gear is
-IP Telephony (sip connectivity) which has finally arrived to the SMB marketplace.
- The high cost of office space in major metro areas (this is already a pent up issue)
- Environmental concerns revolving around commuting, gas, gridlock, cost of downtown parking, bike lanes, Carbon Tax, Emissions standards, quality of life.
 
-remote workers (which will make presence management a must) "you can't manage what you can't measure (business 101)    ...Which has not arrived yet.
That to me is the biggie.  As an employer, I still cannot let go of the concept of paying someone thousands of dollars to lallygag at home.  Until I can definitively measure their productivity through PRESENCE MANAGEMENT, it will not take flight.  I can tell you most small business employers think just like me. 
So the underlying business value is massive!  Bigger than we even can imagine.  It along with all the other technologies I mentioned have to cross the line of implementability at roughly the same time for this to fly...and it will.
Its the new gold mine discovery for business owners and manufacturers... but we have not been able to put it into mass production. 
...Yet.
Warmly; Tom Mac Donald, c. 604.720.8102 | d. 604.571.6405 | f. 604.571.6455
e.  tmacdonald@tmsi.ca | w.  www.tmsi.ca

AVAYA / Nortel and Samsung Telecom players are hyping the hell out of it. Presence!

TMSI Vancouver Presence is just around the corner for business phone systems like SAMSUNG and AVAYA / Nortel

The AVAYA Aura is a product that seems to get it, when it comes to presence. As a Telephony provider for both Samsung and AVAYA business telephone systems, as well as an ITSP in Vancouver, I can say that most of my clients don't know what they don't know yet.... Current Presence management is still not REAL TIME. It's historical. It's still like checking your stocks on the stock market. Actually it is controlled by the user when they change their status either automatically or by a push. Real time presence is just around the corner. For example I really like the MOBEX feature of Samsung where the phone server "finds" you on your mobile connection automatically. A find me feature that is so powerful. Clients calling your desk phone direct line get answered on your mobile phone without them knowing where you are. And they don't have your mobile number to get to you. It's pretty cool and very powerful when you add FlexLines which is what I branded for our ITSP internet telephony sip trunks. AVAYA calls it twinning. AVAYA by the way has taken over the Nortel / Norstar products for businesses. So I think that Presence is "just around the corner" Tom. TMSI www.tmsi.ca

The AVAYA Aura is a product that seems to get it, when it comes to presence. As a Telephony provider for both Samsung and AVAYA business telephone systems, as well as an ITSP in Vancouver, I can say that most of my clients don't know what they don't know yet.... Current Presence management is still not REAL TIME. It's historical.

It's still like checking your stocks on the stock market. Actually it is controlled by the user when they change their status either automatically or by a push. Real time presence is just around the corner.

For example I really like the MOBEX feature of Samsung where the phone server "finds" you on your mobile connection automatically. A find me feature that is so powerful. Clients calling your desk phone direct line get answered on your mobile phone without them knowing where you are. And they don't have your mobile number to get to you.

It's pretty cool and very powerful when you add FlexLines which is what I branded for our ITSP internet telephony sip trunks. AVAYA calls it twinning. AVAYA by the way has taken over the Nortel / Norstar products for businesses. So I think that Presence is "just around the corner"
Tom. TMSI www.tmsi.ca

"Coquitlam TMSI Office Training....Social Media Mix is a Recipe for Success!"

"Coquitlam TMSI Office Training....Social Media Mix is a Recipe for Success!"
10 things you should avoid when using Social Media

Millions of people are using Social Media and no matter what your intentions are (promote yourself, your brand or your business...) you cannot afford to not evaluate this trend!

This blog is designed to help you to avoid a few of the top mistakes people make when engaging in Social Media. Take some ideas, pass them on, and leave a comment. Whatever you decide to do with it I hope reading this will be well worth your time!
1. Not having a clue

If you do not have a clue (also known as a Social Media strategy or roadmap) you will get lost. You will become frustrated and you will likely have a hard time to define success. If nothing else sit down with your team before diving into the world of Social Media and figure out a) what tools do you want to focus on and why and b) what your measurables are going to be and how you can monitor them.

2. Spamming people through facebook, Twitter, LinkedIn and other Social Networking tools
Whatever you do, do NOT spam people. People that constantly post about themselves are lame and will be asked to ‘move on'. It is nice to be able to introduce something special once in a while just don't overdo it!
3. Over automating your Social Media accounts or not automating them at all

Automation to a degree is fine and it can save you plenty of time and make your Social Media presence more consistent. If you know you are going to be away for the afternoon but you would like an update to appear on your profile go for it! Totally fine! However, drip feeding tweets and lining up quotes or jokes that end up being out of context is not really going to give you any credit.

4. Using Social Media because everybody else is
Embrace Social Media to a degree don't jump on every trend! Get involved with a few tools and exploit them to their full extend over time as your experience and presence in the world of Social Media grows. Do not just create a facebook group and a LinkedIn group as a nice to have or me too thing. It would be a way more favourable approach to actually focus on one of these tools that aligns with your target audience. Also take advantage of add-on tools like Tweetdeck for Twitter for example. You will be surprised how useful Twitter can actually be!
5. Commenting on your own blog articles with different identities
This is common practice especially at the beginning of a blogs life. It is also very tempting but it is better to be truthful and do your best to generate traffic to your blog. Or if that doesn't work: Think about if what you are posting is relevant enough to justify a blog...
6. Not managing your time commitment
Jumping into Social Media head over heel is not going to cost you an arm and a leg but what it will cost you is time. Lots of it! There is so much noise (distractions) and the Social Media landscape is constantly changing. Find someone with a good understanding of Social Media to help make your first steps more successful and less frustrating. Tip: Use a tool like egg timer (http://e.ggtimer.com/)
to manage the time you spend on Social Media tools.
7. Stealing content and/ or not passing on credit
Stealing sucks! Stealing means taking something without permission... To be straight here: sharing his highly encouraged and one of the basic principles of Social Media. But: give people some credit! Mention the author and source pass on that inbound link!
8. Getting spiders or robots to create inbound links for you
Yes, they are out there programs (so called spiders or robots) that promise to create inbound links for you which are a very important component of SEO! Don't use them. Google has gotten smarter and can actually distinguish between a quality and a spam inbound link! 10 good inbound links from pages with a good page rank are going to do you more good then 100 low graded inbound links. In fact the latter might actually harm your rankings!
9. Not letting go...
If you are a control freak Social Media is not for you. If you are constantly scared that someone may say something negative about your services or your company don't use Social Media! Social Media is all about dynamic content creation from multiple and often independent sources.
10. Being inconsistent across different profiles
Let's say you have gotten to a point where you have Twitter, LinkedIn and even facebook... Try to convey an at least similar message across the different media! Be consistent and do not risk your credibility by being all over the map. It is OK to promote different aspects of your business on different platforms according to your target market definition and where they hang out but it should be a company umbrella approach so that your social Media presence does not confuse prospective customers!
I could go on and on but this should do for now. Don't do these 10 things and you'll be better off. I guarantee it!

Tips from Business Phone Systems by TMSI 604 668 3200 Vancouver BC Serving commercial and residential real estate communications.     888-860-6431      www.tmsi.ca

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This is my blogging tool I just love this because I can blog for my iPhone very quickly check out our latest video on Telus phone bills.