Flexblog post by Thomas MacDonald dateline in Vancouver, BC October 19, 2010

Earlier this week I had a sales emergency to attend to! I know that sounds unusual but I had a poor harried receptionist e-mail me urgently asking for a quote because the boss needed a new phone system right away. It took a couple of days to get the 143 page phone bill over to me and by the time I got the quotation back to them two business days later the poor receptionist said the boss couldn't wait anymore and had to buy a phone system from someone else . It's too bad because after I did my flex analysis on their phone bill. I found out that even getting a brand-new phone system and paying for it - They still could put over $200 every month back on to their bank account! Have you ever noticed that a lack of planning often cost you a lot of extra time and unfortunately, as in this case alot of extra money. In this case well over $2500 in the first year alone.