FlexBlog Post by Tom MacDonald, Vancouver, B.C.

Sometimes the blog space does not allow me to go on too far on my comments. So here you go. All the newest business phone systems from smaller newer players are by default VoIP, packet based switches entirely. That's because they are less expensive to make some of the parts now and are the coming thing. However, the environment that they go into has to often be overhauled with new cabling, IP subnet reservations, integration with the IT department or contractors, new POE (power over ethernet ) switches, special adpaters for paging and door phones and analog devices, when really, all this is accomplished by installing a dual mode system like the SAMSUNG OfficeServ7000 series. I install hundreds of these and almost always I install digital phones to the desktop. That means phones that don't need to be moved out side the office environment, Then I install IP phones for mobile and remote workers and of course IP based SIP TRUNKS to greatly lower the cost of trunking. PRESTO! The BEST of both Worlds. The Cisco and Shoretel technology model are disruptive and un-necessary, not to mention expensive. The VoIP System Manufacturers need all kinds of adapters to use inplace CAT3 cabling and on and on. Sure in a Lab they work as well as Samsung and need no more or less retrograding or environmental refitting than Samsung OffServ7000. Who works in a Lab? Most business owners and managers are being spoon fed dis-information to allow these newer players to sell boxes. Auto Dealers coming back from Conferences are all told by the Cisco Keynote Speakers that ya gotta go with IP technology. So they go back and get quotes on IP ONLY technology not knowing any better. I get the push to sell the newest latest greatest, but what about the customer who doesn't know better? That's why I usually listen - then lead with a dual mode solution at a lower price. Find me on Twitter, FaceBook, LinkedIn, Buzz and www.tmsi.ca!